Privacy policy

PRIVACY POLICY

Last updated: March 3, 2026

At Sand & Sun Co., we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect and how we use it to serve you better.

Information We Collect

When you visit our store, we automatically collect basic technical information like your web browser type, IP address, and which pages you view. This helps us improve your shopping experience.

When you make a purchase, we collect the information needed to complete your order: your name, email address, shipping address, billing address, and payment information.

How We Use Your Information

We use your information solely to:

  • Process and ship your orders
  • Send you order confirmations and shipping updates
  • Respond to your questions or concerns
  • Improve our products and website experience
  • Send occasional emails about new products or sales (only if you opt in - you can unsubscribe anytime)

We Do Not Sell Your Information

Your personal information is yours. We will never sell, rent, or share your information with third parties for their marketing purposes. Period.

Necessary Service Providers

To run our business and fulfill your orders, we work with trusted service providers:

  • Shopify powers our online store and securely processes payments
  • Shipping carriers (USPS, UPS, etc.) need your address to deliver your order
  • Email service sends you order confirmations and updates

These partners only receive the minimum information needed to provide their specific service, and they're contractually required to keep your information secure and confidential.

Your Rights and Control

You have full control over your information:

  • Request to see what information we have about you
  • Ask us to correct any inaccurate information
  • Request deletion of your information (after order fulfillment is complete)
  • Opt out of marketing emails at any time
  • Contact us with any privacy concerns

Data Security

We use industry-standard security measures to protect your information. Payment information is encrypted and processed securely through Shopify's payment system - we never store your full credit card details.

Data Retention

We keep your order information only as long as necessary for business records, tax requirements, and to provide customer support. If you'd like us to delete your information, just ask.

Cookies

Our website uses cookies to remember items in your cart and your preferences. You can disable cookies in your browser, though some features may not work as smoothly.

Contact Us

Questions about privacy? We're here to help.

Email: hello@sandandsunco.com